I used to be seeking to get ticket for fifteen 12 months aged son and couldn’t use Web page for he was viewed as slight. I called shopper service and he or she assisted me with airline order. I exclusively asked if I required to cancel if I could inside 24hours. This attendant said Of course. I learned four several hours later The main reason son would want to fly was cancelled. I termed back to terminate the flight the attendant explained to me I couldn’t terminate flight and it had been a nonrefundable ticket. I instructed her problem as stated over she mentioned she couldn’t do something. I questioned for your supervisor, I obtained one particular and stated the situation, she mentioned I couldn’t cancel it and get my a reimbursement she was particularly impolite and hung up on me. I named back again to talk to for an additional supervisor and as I had been talking to this supervisor she educated me that the last supervisor mentioned in her record I refused voucher. What at any time a voucher was I wasn't even guaranteed. Then second supervisor advised me what she imagined. Therefore the flight wasn’t cancelled because she mentioned to attend a pair days prior to I make my last determination and she or he would wave modifying payment to take action and I shouldn’t have any hassle.
We boarded the plane and there were 2 awesome gentlemen attendants. They served 1 round of drinks very quickly and never arrived back all around and asked if we needed anything else to drink.
This observe will not be one particular American Airlines ought to continue to observe as is dehumanizing and down correct inconsiderate of spending customers. This encounter has wholly left a bad style in my mouth and it took clear of The good holiday I not too long ago experienced .
I have to admit which i was selfishly happy to have the ability to ebook my flight just before your whole other shoppers and the agent was capable to eliminate the charges.
I cannot obtain the complaint portion of your American Airlines Internet site to operate. So this is the only put i can find to write-up my data prior to mailing it for the cooperate Business office.
reserving reference MKFCFC I'm addressing this letter to you personally to specific my dissatisfaction regarding your services with regard to the flights referred to earlier mentioned.
the AA person on the AA terminal to generally be very snide, when in actual fact I had done all the things in my Handle to get for the plane in a very timely style.
my flight 5151 away from savannah to charlotte 405pm was delayed for 4 1/2 hours with a flat tire no tire at the savannah airport to fix it so we had to look forward to the following battle from charlotte to provide the tire to us then we had to wait yet again for another flight to convey the tool to repair service the tire . we had been told for making our on reservation For brand spanking new tickets and still once we referred to as in there was no data of the delay my irritation stage is overcome, laura a AA staff attempted to help and received pretty irritation mainly because she experienced a hard time setting me and my family collectively I used to be explained to to have a seat and he or she would try out later on immediately after helping other buyer at that point I felt like I didn't issue right after feeling that I was not critical I request 2 food ticket so we could try to eat due to the fact if flight wasn't delayed I would've be household for dinner at 7pm in Cleveland ohio I have not taken this airline ahead of make sure you allow it to be correct and exchange two round journey ticket
I had some incredibly constructive information to provide them with to prevent this in the future, but was not able to ascertain contact with them.
I obtained a promo from the mail from American Airways in reference to rapidly tracking to elite status. Once i tried to log on to the Site from the promo I could not find it (aa.
I had been overcharged for a 3rd bit of baggage on an international excursion United states to Uruguay. I have tried working with the web site e mail to try to obtain a refund; no response.
On December 25, My a few sons And that i experienced a flight from Cleveland to Phoenix which was to go away at seven:50 which has a cease in Charlotte NC. At about 3 or four pm to the working day of our departure, American Airways delayed our flight which might make us overlook our link in Charlotte which had no other flights out to Phoenix that day OR the next! And why the hold off? No explanation. So with none help from an AA agent..(Practically as though it had been our fault) we observed Yet another flight through Dallas…which remaining in an hour as well as a fifty percent. We built it to the airport but with yet another rude AA agent, (I understood it had been busy with the holidays and all) I had been confident which i could get my bag in Dallas because we now had to invest the night time there. I asked him with regards to the tag that seemed like it had been checked to Phoenix and he mentioned curtly, you’ll just pick it up in Dallas and recheck it in the morning. Very well the bag didn't enable it to be around the conveyer in Dallas. After i questioned A further agent over it, he stated it absolutely was in an enormous room and it was going out when we remaining in the morning. I informed him I desired it for my resort keep, and he advised me it would choose four several hours to get it. Alright…nevermind…I’ll be again here in 4 hours!!! So I still left for the Dallas hotel without the need of my luggage.. Obtained on our flight the subsequent morning and took off by the due date.
In spite of what took place on this find occasion, we hope you are going to go on to pick American Airways for your travel needs. We will work hard to make sure that you receive the service you be expecting and should have.
My friend of mine booked my mom a reservation from haiti to miami fl I compensated her $three hundred to obtain me the fares even so she didn't explained to me the flight will likely be scheduling on a nonrevenue flight it absolutely was a ridicullus instant for all of us, quesion I have If your seat isn't promise why did she took the money from me